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Quality Management System

Quality Management System

Hangzhou Shalom EO is proud to announce that we have obtained the ISO9001:2015 certification. This authorized certification is formal proof that recognizes Shalom EO as having a standardized quality management mechanism. It serves as an official endorsement of Shalom EO’s competence in providing reliable products and services of steadfast excellence, and in safeguarding our customers’ interest.

In Hangzhou Shalom EO, quality is our prior concern. We have developed documented procedures in strict accordance with which the quality control programs are carried out an supervised. The ISO9001 procedures sketch a definite outline of how we should manage our business, setting the auditing targets while propelling us into improvements.   

In our optical lab, we have a exclusive quality control team, which, led by an expert of over 20 years of professional background, is dedicated to optical testing to ensure every piece of products adhere to customers’ specifications before products are packed and despatched. And the testings are done utilizing state-of-the-art metrological facilities including Zygo interferometers, microscope, optical comparison goniometers, etc. which are calibrated and maintained on regular basis to ensure accurate test results. 

When unconformities are discovered in the products, we will inform the customers at once and implement corrective actions, preventive approaches will also be conducted to avoid the recurring of faults. In addition, our sales team is more than willing all the time to offer aftersale services if you encounter any quality issue.

As Shalom EO’s customer, you can feel secure that your needs and expectations will always be valued. With our continuous commitment to delivering products of superior quality, Hangzhou Shalom EO strives to become your trusted and reliable partner in the electro-optical profession.